Privacy Policy — Cloud Grow

1. About This Policy

Cloud Grow Pty Ltd (ABN 72 676 348 572) ("Cloud Grow", "we", "us") is committed to protecting the privacy of your personal information. This policy describes how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

Name, email address, phone number, and organisation name (via our contact form)
Account credentials and billing details (for platform customers)
Device and sensor data associated with your account
Website usage data including pages visited, session duration, and interaction patterns
Technical data such as browser type, operating system, and IP address

3. How We Use Your Information

We use your personal information to:

Provide and maintain our platform and services
Respond to enquiries submitted through our contact form
Send service-related communications and updates
Improve our website and platform through usage analytics
Comply with legal obligations

4. Disclosure of Information

We do not sell or rent your personal information. We may disclose your information to:

Service providers who assist in operating our platform (hosting, analytics)
Professional advisers (legal, accounting)
Government authorities where required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data is stored on secure servers within Australia.

6. Access and Correction

You may request access to or correction of your personal information by contacting us at info@cloudgrow.tech.

7. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

8. Contact Us

For privacy enquiries or complaints:

Cloud Grow Pty Ltd
Email: info@cloudgrow.tech
ABN: 72 676 348 572