Terms of Service

Last updated: 16 April 2026

1. Agreement

These terms govern your use of the Cloud Grow website and platform services provided by Cloud Grow Pty Ltd (ABN 72 676 348 572). By accessing our website or using our services, you agree to these terms.

2. Services

Cloud Grow provides an IoT platform for irrigation automation and living infrastructure management. Our services include real-time monitoring, precision irrigation control, and sustainability tracking.

3. Account Responsibilities

Platform customers are responsible for:

  • Maintaining the security of their account credentials
  • Ensuring the accuracy of information provided during registration
  • All activity that occurs under their account
  • Proper installation and maintenance of hardware devices

4. Intellectual Property

All content, software, and technology on this website and platform is owned by Cloud Grow Pty Ltd or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

5. Service Availability

We strive to maintain continuous platform availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will provide reasonable notice of planned downtime where possible.

6. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Cloud Grow's liability for any claim arising from our services is limited to the amount paid by you for those services in the preceding 12 months. We are not liable for indirect, consequential, or incidental damages.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. Sensor and device data collected through our platform is processed in accordance with that policy.

8. Termination

Either party may terminate the service relationship with 30 days written notice. Upon termination, we will provide reasonable access to export your data.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Contact

Cloud Grow Pty Ltd
Email: info@cloudgrow.tech
ABN: 72 676 348 572

© 2026 Cloud Grow Pty Ltd. All rights reserved.

ABN 72 676 348 572 · PO Box 123, Wollongong NSW 2500

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